Delivery & Returns
We offer a range of delivery options for UK mainland customers. All methods will be despatched by Skinbrands Warehouse DSV and delivered by DPD who will email you details of the expected delivery.
Next Day Delivery
Priced at £6.95, orders placed prior to 2pm (Monday - Friday) will be delivered by our our assigned couriers (DPD) the next working day.
Orders over £30 are eligible for free delivery. Your order will be delivered within 7 working days of purchase unless otherwise agreed.
Unless selecting the next-day delivery option, orders under £30 will incur a charge of £3.95.
If you have purchased directly from our website and you wish to return an item you must first contact us at email@example.com within 14 calendar days of receipt. Our customer care team will then provide you with a unique freepost label which must be attached to your return. Provided your product has not been used (unless faulty) we will then issue a full refund on receipt of your return (minus shipping and handling fees).
Please note that all items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement, or exchange on items that are not re-saleable.
Delivery/Discrepancies All delivery dates are estimated, however, your order should be delivered within 7 days of the purchase date. For damage or short delivery please notify Customer Services within 24 hours of receipt of order. Non-delivery must be notified within 14 days of the purchase date.